Protect your banking and personal details at all times especially for online transactions. Stay alert on your debit card transactions using these precautions. Never let your guard down when you make online purchases.
1. Always check the URL of the website. Ensure the "lock" icon or "https" is on the address bar.
2. Find a reputable online seller by reading reviews from other customers.
3. When transacting online, NEVER proceed with a purchase if you doubt the seller is genuine.
Here's some tips to protect your debit card transaction:
1. Secure your debit card details and PIN at all times, including at your place of residence.
- Avoid writing down or disclosing them anywhere
- Avoid using a PIN based on your birth date, identity card number, or anything easy to guess
- Don't allow anyone else to use your debit card or PIN
2. Notify the Bank as soon as the debit card in deemed lost, stolen, an unauthorized transaction has occurred, or the PIN has been compromised.
3. Notify the Bank immediately if there is an SMS alert of an unauthorized transaction.
4. Notify the Bank immediately if there is any change in the card holder's contact number.
5. Use the debit card responsibly and avoid fraudulent transactions.
6. Check your account statement regularly and report any discrepancies immediately.
Common tricks scammers used to target you:
- Phone - Scammers impersonating bank officers may call and ask for your TAC or account number
- Phishing - Scammers may send phishing links to trick you into exposing your personal details
- Free/Public Wi-Fi - Scammer may gain virtual access to your personal information sent over public networks
- Account Takeover - Malwares on your device may exploit your banking information that could then be used for fraudulent transactions
Stay Alert. Stay Safe.